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Privacy Policy

Last updated: [26/05/2026] 1. Overview This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy applies only to users located in Australia. By using our website or services, you agree to this Privacy Policy. 2. Information We Collect We collect information that is reasonably necessary for operating our 3D‑printing services. 2.1 Personal Information Name Email address Phone number Billing and shipping address Account login details (if you create an account) 2.2 Payment Information Payment details are processed securely by Wix Payments, PayPal, Stripe, or other third‑party gateways We do not store full credit card numbers 2.3 3D Printing Data Uploaded 3D models Designs Square files Print specifications Notes or instructions you provide 2.4 Technical Information (Automatically Collected) Wix automatically collects: IP address Device type Browser type Pages viewed Session duration Cookies (see Section 5) 3. How We Collect Information We collect information through: Order forms Account creation Contact forms File uploads Wix’s built‑in analytics and cookies Customer support interactions 4. Why We Collect Information We use your information to: Process and fulfil 3D‑printing orders Communicate with you about your order Provide customer support Improve website performance Maintain security and prevent fraud Comply with Australian law We do not use your information for unrelated purposes without your consent. 5. Cookies & Tracking (Wix‑Specific) Our website is built on Wix, which automatically uses cookies for: Site security User login sessions Shopping cart functionality Website analytics Personalisation 5.1 Types of Cookies Wix Uses Wix may use: Essential cookies (required for the site to function) Functional cookies (remembering preferences) Analytics cookies (Wix Analytics, Google Analytics if enabled) Marketing cookies (only if you enable marketing integrations) 5.2 Managing Cookies You can control cookies through your browser settings. Disabling cookies may affect website functionality. 6. Disclosure of Personal Information We may disclose your information to: Wix (website hosting and infrastructure) Payment processors (e.g., Wix Payments, Stripe, PayPal) Shipping providers IT service providers Legal or regulatory authorities if required We do not sell personal information. ​ 7. Security We take reasonable measures to protect your information, including: SSL encryption Secure payment gateways Access controls Encrypted storage for sensitive files No online system is completely secure, but we follow industry‑standard practices. 8. Access & Correction You may request: Access to personal information we hold Corrections to inaccurate information Contact us using the details in Section 13. 9. Data Retention We retain information only as long as necessary for: Order fulfilment Legal obligations Business record‑keeping Uploaded 3D models may be deleted after your order unless you request storage. 10. Your Rights (Australia Only) Under the Australian Privacy Principles, you have the right to: Access your personal information Request corrections Make privacy complaints We will respond within a reasonable timeframe. 11. Third‑Party Links Our website may contain links to external websites. We are not responsible for their privacy practices.

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